Returns & Exchanges
At Born Primitive, we stand behind the quality of our gear and want to ensure you have the perfect fit for your training. If you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of the delivery date.
Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Select Items and Action
Choose the items you wish to return or exchange and select your preferred outcome, such as a different size or a refund to your original payment method.
Print and Pack
Download and print your prepaid shipping label, then securely package your items in their original condition with all tags still attached.
Ship It Back
Drop your package off at the designated carrier location; once received and inspected at our warehouse, we will process your refund or ship out your new gear.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing